GOVVI Guarantee

We prioritize customer and Influencer satisfaction. To ensure your peace of mind, your order is covered by our 30-day GOVVI Guarantee. If you are not completely satisfied, please contact us within 30 days from the purchase date to receive 80% of the purchase price, minus shipping.

Items sold under a clearly defined, discontinued, seasonal, limited-time offer, or special promotion are not eligible for a refund. A specific product type may only be refunded once. Subsequent attempts to return the same product type will be denied. No more than two (2) GOVVI subscription orders may be refunded.

Returning Your Order

To return a product, you must first obtain a Return Merchandise Authorization (RMA) number by contacting our customer support team. You can reach support via the chatbox in the lower left corner of our website www.govvi.com or by emailing support@govvi.com. Once you have packed your return, write "Returns'' and your RMA number visibly on the outside of the box. Customers and Influencers are responsible for the cost of shipping the product back to the Company's headquarters using a traceable method.

Order Refusal & Commissions

The costs of refused orders may be deducted from the refund amount. Shipping, handling, and customs fees/charges are nonrefundable. Any set-offs, commissions, bonuses, or rebates paid to the Influencer or the Influencer's Upline attributable to the returned product will be deducted from their accounts until all set-offs, commissions, bonuses, or rebates are recovered. A “charge-back” transaction will appear as a debit on the Influencer's Upline's next Commission Report.

Shipping Policy

Shipping Processing Time

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Domestic Shipping Rates & Estimates

• We offer shipping to addresses within the United States.
• Shipping charges for your order will be calculated and displayed at checkout based on the weight of the items and your location.
• All orders within the USA are shipped via USPS.

International Shipping:

• We offer international shipping worldwide.
• For international orders, we use various trusted international carriers to ensure your items arrive on time.
• Shipping charges for your order will be calculated and displayed at checkout based on the weight of the items and the final destination.
• Please note that international orders may be subject to taxes, customs duties, and other fees upon arrival at the destination country. Customers are responsible for these additional charges.

Delivery Time:

The estimated delivery time for orders within the USA is 5 to 7 business days after shipping. For International orders please allow up to 14 days for delivery after shipping.